Terms of Service

01The Service

The Service provides structured web data — such as product data from Amazon marketplaces (titles, prices, Best Sellers Rank, ratings, variants and product details) obtained from publicly available Amazon product pages, and custom datasets from other publicly available sources built on request — together with the API, dashboard and documentation used to access it.

Screaming Data is an independent service. It is not affiliated with, endorsed or sponsored by Amazon.com, Inc. or its affiliates. “Amazon” and related marks are trademarks of their respective holders.

We may add, change or remove features. We will give reasonable advance notice of changes that remove functionality you rely on, and publish changes in the changelog.

02Accounts and API keys

Accounts are provided on request: access is granted after we approve your request and set up your account. You must give accurate information and keep it up to date.

You are responsible for all activity under your account and API keys. Keep keys confidential, do not embed them in client-side code, and revoke any key you believe is compromised.

You may not share your account or its credentials with third parties.

03Rates, prepaid balance and payment

The Service is billed per use from a prepaid balance, at the list prices on our pricing page or at the rates agreed between you and us in writing. Every API response states the amount charged for it.

Balance is added on request: we issue an invoice, payable by [PAYMENT METHODS], and credit your balance when the payment is received. Amounts are in US dollars and exclude taxes, which you are responsible for where applicable.

Charges are deducted from your balance when a request is accepted. Tasks that fail before reaching the data source are refunded automatically, as described in the documentation.

Unless agreed otherwise in writing, we may change your rates with at least [NOTICE PERIOD] days’ notice by e-mail. Rate changes do not affect charges already made.

Unused prepaid balance: [REFUND POLICY FOR UNUSED BALANCE].

04Acceptable use

You must follow our Acceptable Use Policy, which forms part of these Terms.

05Data and intellectual property

We keep all rights in the Service, including its software, documentation and the compilation of data. Subject to these Terms and payment of the applicable charges, we grant you a non-exclusive, non-transferable, revocable licence to use the data you obtain through the Service in your own products and internal operations.

You may not resell or redistribute the data as a standalone dataset or as a competing data service without our written agreement.

Product titles, images, trademarks and other content shown on source pages belong to their respective holders. You are responsible for making sure that your use of such content complies with applicable law and the rights of others.

You allow us to process the information you send to the Service — such as ASINs, tags and webhook URLs — to provide the Service to you.

06Availability and support

We aim to keep the Service available and its data accurate, but we do not guarantee uninterrupted operation, specific response times, or that every data point is available for every product. The current state is shown on the status page.

Support is provided by e-mail at [email protected]. Service levels for enterprise customers can be agreed separately: [SLA TERMS, IF ANY].

07Disclaimers

Except as expressly stated in these Terms, the Service and all data are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

08Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data.

Our total liability for all claims relating to the Service is limited to the amounts you paid us in the twelve (12) months before the event giving rise to the claim. [LIABILITY CAP TO BE CONFIRMED]

09Indemnity

You will defend and indemnify us against claims by third parties arising from your use of the Service in breach of these Terms or of applicable law.

10Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access, or revoke API keys, if you breach these Terms, fail to pay, create a security risk, or if the law requires it. Where reasonable, we will notify you in advance.

When these Terms end, your right to use the Service ends. Provisions that by their nature should survive — including payment obligations, intellectual property, disclaimers and limitation of liability — survive.

11Changes to these Terms

We may update these Terms. We will tell you about material changes by e-mail or through the Service at least [NOTICE PERIOD] days before they take effect. If you keep using the Service after that date, you accept the updated Terms.

12Governing law and disputes

These Terms are governed by the laws of [JURISDICTION]. The courts of [JURISDICTION] have exclusive jurisdiction over any dispute, unless mandatory law provides otherwise.

13Contact

[COMPANY LEGAL NAME], [COMPANY ADDRESS]. E-mail: [email protected].